MotoSpyder FAQ
Short answers for auto workshops that want to understand MotoSpyder, plans, booking, tire storage, service reports, security and support.
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MotoSpyder is a complete digital system for auto workshops that want to save time, create more business, and make a professional impression. It’s designed for small and medium-sized garages that want a modern, easy-to-use platform for managing customers, bookings, tire storage, and service records – without hassle.
MotoSpyder is built from the ground up specifically for workshops – not hair salons or dentists. It comes with ready-made flows for vehicle service, reminders, bookings, and tire storage. It’s easy to use, even if you're not tech-savvy.
No – MotoSpyder is designed to be easy for everyone. The interface is clear, with step-by-step guides, and it works on desktop, tablet, and mobile.
You can be up and running in 10 minutes. Choose a plan, create an account, and start adding customers right away.
Yes – MotoSpyder scales with your workshop. Whether you're working alone or managing multiple technicians, the system adapts to your needs.
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With automated reminders, clear service history, and a professional customer experience. MotoSpyder reminds customers of service, tire changes, and checkups – boosting loyalty and repeat visits.
Yes – MotoSpyder sends automatic email reminders and SMS (coming soon). Customers receive a booking link, saving you time.
You get smoother scheduling, fewer idle gaps, and more bookings without extra work.
Yes – you can track history per customer and vehicle, making follow-ups easy.
Absolutely – you’ll look like a modern, reliable workshop.
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Customer and vehicle database, Booking calendar, Scheduling with work orders, Digital service reports, Tire storage with proof of storage, PDF and email features, Reports and statistics, Your own website
Yes – you get a full booking calendar with business hours, resources, and automatic assignment.
Yes – you can register season, location, and shelf, print receipts, track history, and send tire certificates to customers with one click.
Yes – your customers can log in to view their vehicle, tire status, service history, and more.
Yes – service reports are created digitally and can be emailed directly to the customer.
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Yes – eventually. The system will be able to fetch make, model, and year via license plate lookup.
Yes – you can send confirmations, reminders, and receipts via email. SMS support is coming soon.
Yes – the entire system is optimized for mobile use.
No – MotoSpyder is cloud-based and runs in your web browser.
Yes – you can create separate logins with different permissions.
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There are different levels – from a simple starter package to a full-featured business system. No hidden fees.
Yes – Start, Plus, and Pro, each offering different feature sets.
Customer records, service history, and professional layout are always included.
No – but there’s a test period so you can try it with no commitment.
No – you pay monthly and can cancel anytime.
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Yes – you get a ready-to-use website with your logo, services, booking, and contact info.
Your workshop name, company intro and services, contact details, booking calendar, and optional reviews.
No – MotoSpyder generates them for you using AI based on the details you provide when creating your account.
Yes – you can upload your branding and personalize the site.
Yes – your site is SEO-optimized for local visibility.
As reliable, modern, and professional.
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Yes – all data traffic is encrypted and only authorized users can access it.
It belongs to you and is stored securely in compliance with GDPR.
No – daily backups are done automatically.
Yes – our support team is available 24/7 via email and chat, and by phone during business hours.
Yes – guides and tips are built into the interface.
Automatically – no installations required on your end.
MotoSpyder is developed for Swedish workshop workflows and supports onboarding, questions and plan selection.
